While providing a positive guest experience was critical, Sam was tasked with condensing years of unrelated and unstructured network builds into one easy-to-understand network with the capacity for all future needs. Additionally, he needed to include all carriers in the network in order to maintain an inclusive visitor experience and streamline back-of-house operations.
End-User Requirements:
► Reliable communication in the large, busy arena was critical.
► Network needed to support a variety of services, including Wi-Fi, point-of-sale, and cellular applications.
► Visitors' mobile experience should extend to the arena’s entrance and exit.
► Existing DAS needed an upgrade, as it only catered to two carriers and left some fans disconnected.