Customer Care

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Optical Communications

Optical Communications

Throughout our history, we have been dedicated to listening and responding to customers with innovative products and unparalleled customer care. Our goal is to provide One Call gets All seamless customer care, to be able to retrieve the product, pricing and delivery information you need during a single phone call. This operating philosophy is the cornerstone of Corning Optical Communications' strategic vision and culture.

Our customers have come to trust that their primary points of contact, our Customer Care Representatives (CCRs), are totally reliable in addressing their needs. Dedicated and highly trained on products, services and the organisation, CCRs are the backbone of support to an entire company committed to customer satisfaction.

For prompt assistance, please follow the links below to find corporate and customer service telephone numbers, or to enter an online request for assistance.

For pricing information, please contact a Corning authorised distributor.

Please Note: If you are requesting literature, you can visit our Product Catalogue to view, print, or save a PDF version to your computer.

For all other inquiries, please complete and submit the Contact Us Request Form and one of our representatives will contact you. Thank you for allowing us the opportunity to meet your needs.


Optical Fiber

Optical Fiber

Corning is committed to providing outstanding service quality to all of its customers - before, during, and after product delivery. It is our mission to make every customer's relationship with Corning the best experience possible.

Corning welcomes inquiries from all parties interested in learning more about our optical fiber products and services. 

To order products visit our how to buy page.

Optical Fiber Information Center

The Corning Optical fiber Information Center (COFIC) is the most extensive fiber optic information resource in the world. With just a phone call or an e-mail, you can be in touch with a team of trained information specialists and technical experts that are ready to answer your questions and provide you with the information you need. They have an array of resources at their fingertips including product brochures, samples, product specification sheets, case histories, application notes, white papers, technical article reprints, training materials, measurement methods, and much more.

If you currently deploy optical fiber, are considering it for the future, or simply need information on fiber technology, contact COFIC at +1 607 248-2000 or by Email at Our representatives in North America are available by phone between 8:00 a.m. and 5:00 p.m. (EST), Monday through Friday.