OptiSnap™High Performance Toolkit 2 Frequently Asked Questions

We use cookies to ensure the best experience on our website.
View Cookie Policy
_self
Accept Cookie Policy
Change My Settings
ESSENTIAL COOKIES
Required for the site to function.
PREFERENCE AND ANALYTICS COOKIES
Augment your site experience.
SOCIAL AND MARKETING COOKIES
Lets Corning work with partners to enable social features and marketing messages.
ALWAYS ON
ON
OFF
Back
[{"resourcePath":"/optical-communications/cala/en/home/products/optisnap-connectors-resource-center.html","faqList":[{"answer":"Yes, there will still be repair support for existing OptiSnap™ toolkits. There are no plans to stop repair support for any&nbsp;OptiSnap™ toolkits.","question":"Will there still be repair support for my existing OptiSnap™ toolkits?"},{"answer":"<p>Customer feedback highlighted desired improvements within the fiber termination process. Therefore, we have enhanced the customer experience and reduced the amount of time to terminate an OptiSnap® connector by 25 percent. The new tool also provides operational feedback and guidance. This helps lower labor costs and decrease mistakes, increasing customer profits and time to do other jobs.</p><p>&nbsp;</p>","question":"Why are we making the change?"},{"answer":"<p>There are 45 percent fewer termination steps (from 18 steps to10). This reduces the time to install an OptiSnap® connector by 25 percent with the new tool. Integrated intelligence provides step-by-step guidance throughout the termination process, as well as corrective guidance in the event that a process error occurs.</p><p>&nbsp;</p><p>Termination guidance is provided by an integrated LCD panel that features Corning® Gorilla® Glass.</p><p>&nbsp;</p><p>The toolkit also includes a 7-in LCD panel with pre-loaded, step-by-step videos to guide the user through the fiber preparation and termination process.</p><p>&nbsp;</p><p>This generation of the OptiSnap tool is single-mode only. It is intended for installing LC-APC and SC-APC only. The OptiSnap high-performance toolkit 2 is not ST compatible.</p><p>&nbsp;</p>","question":"What’s different?"},{"answer":"<p>TKT-OPTISNAP-CF2 (Kit)</p><p>&nbsp;</p><p>TL-OSE2 (Installation Tool <b>Only</b>)</p>","question":"What are the part numbers for the new OptiSnap™ high-performance toolkit 2?"},{"answer":"No. At this time, there are no plans to obsolete the current OptiSnap™ toolkit (TKT-OPTISNAP-CF).","question":"Are we obsoleting the current OptiSnap™ high-performance toolkit?"},{"answer":"Kits are available for shipment today.","question":"When will the new OptiSnap™ high-performance toolkit 2 be available?"},{"answer":"There is approximately $450 difference in price between the two kits","question":"What is the price difference between the OptiSnap™ high-performance toolkit and the OptiSnap™ high-performance toolkit 2?"},{"answer":"The OptiSnap High Performance Toolkit 2 is available to ship now.","question":"When will we start shipping?"},{"answer":"We offer support through the <a adhocenable=\"false\" href=\"/content/microsites/coc/optical-communications/cala/cala/en/home/products/optisnap-connectors-resource-center.html\">OptiSnap Resource Center</a>, Pioneer training support, and a technical support line as needed.","question":"What support resources are available?"},{"answer":"Ask your local Sales Engineer for promotions surrounding this launch.","question":"Are there any promotions?"},{"answer":"The warranty on this kit is 15 months from the manufactured date. The manufactured date is located inside the battery compartment.","question":"What is the warranty on the new kit?"},{"answer":"No","question":"Is there an exchange program available?"},{"answer":"Customers should visit the <a adhocenable=\"false\" href=\"/content/microsites/coc/optical-communications/cala/cala/en/home/products/optisnap-connectors-resource-center/OptiSnap-tool-kit-registration.html\">OptiSnap® Registration Page</a> to register your Corning toolkit. URL information is also available on registration card in the kit.","question":"How do you register the new tool kit?"},{"answer":"Yes, the gift for the new TKT-OPTISNAP-CF2 is a rechargeable AA battery pack that lasts twice as long as conventional batteries and ships directly to customers after the tool kit registration process is complete.","question":"Will we offer a gift for registering the new OptiSnap™ high-performance toolkit 2?"},{"answer":"Yes, the current 2.5 mm port cleaner is still available for the TKT-OPTISNAP-CF.","question":"Will Corning still offer a gift for registering the older style OptiSnap™ tools and OptiSnap™ toolkits?"},{"answer":"Commercial launch is June 2018. The launch will coincide with the 2018 Fiber Connect tradeshow in Nashville, TN.","question":"When is the commercial launch?"},{"answer":"Yes, the reorder guide is available as the last video on the LCD video panel, or it is available as a PDF as CRR-578-AEN","question":"Is there an OptiSnap™ high-performance toolkit 2 component reorder guide available?"},{"answer":"No, there are no changes to the connector. The focus has been on toolkit enhancements.","question":"Has the OptiSnap® connector changed?"},{"answer":"The OptiSnap™ High Performance toolkit 2 is available now at a distributor near you.","question":"What is the lead time?"}],"faqCategory":"OptiSnap™High Performance Toolkit 2 Frequently Asked Questions"}]