Yes, to order by purchase order or online you will need to register for a Corning account. Please contact our Customer Service team or Register online to start the process.
If you wish to purchase your product through your preferred distributor, you can find the list of our distributors here.
Yes. While the vast majority of Corning products are available for purchase through the www.corning.com/lifesciences website, several products are not.
For products that are not included, you will need to contact Customer Service to reorder.
The vendor information on your purchase order must match the vendor for the items being purchased.
For Biologics and Coated Vessels, please reference “Discovery Labware”
For Media and Sera, please reference “Mediatech”
For Glass, Plastics and Equipment, please reference “Corning Incorporated”
Depending on your company’s tax status and your country's tax system, you will billed accordingly.
When you sign up for an account no VAT will be charged except for Domestic customers in the Netherlands.
Registered Users can save their cart and place an order at a later date. If your saved cart contains products that you frequently order, you may submit it as often as you like to reorder those products. Prices are subject to change.
How To Quick Order or Upload Cart
How To Fix Order Upload Errors
Occasionally high demand for a product can create a temporary out-of-stock situation. Most out-of-stock situations last a very short period of time. An out-of-stock product is not discontinued.
To find out when the product you ordered will be back in stock and shipped to you, contact Corning Customer Service at the country specific toll free number or at +31 (0) 20 659 60 51. If your product need is urgent, Customer Service can also work with you to find a suitable alternative. Many Corning products are offered in multiple packaging configurations, so you may be able to get the exact product you need but in a different quantity per case.
When a product has been discontinued, as long as Corning continues to have stock for this item, you can order it. If Corning no longer has any stock, replacement products will be suggested.
You can also contact Corning’s Customer Service at +31 (0) 20 659 60 51 for more information about discontinued products.
For questions about your online order, please check your Order History under your account profile.
For other inquiries, contact Customer Service at the country specific toll free number or at +31 (0) 20 659 60 51. Have your order number ready and the Customer Service representative will assist you. You may also send an email to CSEurope@corning.com and should have a response within two (2) business hours (8:30 am -5:00 pm ET).
Your order history is kept in the Corning Life Science online system. To access your order history, click on the Welcome message at the top of the page to go to your account profile. Then click on the Order History tab.
How To Track My Order
For Registered Users, there are two ways to know your order has been processed:
If you have selected the Notify option in your Account Profile communications preferences, you will receive an email notification when your order is placed, when it is in fulfillment, and when it ships.
How To Turn On/Off Notifications
After logging in, you can also visit the Order History page to see the current status of your order and more detailed information.
How To Track My Order
If you are a Registered User, you can select an option in your Account Preferences to be notified by email if there are any order status updates.
How To Turn On/Off Notifications