Yes. You can place an order as a Guest User and pay by credit card (at regular list prices). To pay by purchase order or receive account specific pricing, you will need to create a full service account.

The vendor information on your purchase order must match the vendor for the items being purchased. 

• For Biologics and Coated Vessels, please reference “Discovery Labware”

• For Media and Sera, please reference “Mediatech”

• For Glass, Plastics and Equipment, please reference “Corning Incorporated” 

At this time, you can only order products available in our e-catalog. Special lot, reservation is also possible. For more information, contact Corning’s Customer Service department at +3120 659 6051.

No. You do not need to create an account profile to order from Corning online. You can place an order as a Guest User and pay by credit card (at regular list prices). To pay by purchase order or receive account specific pricing you will need to create a create a full service account.

For questions about your order, for immediate assistance, contact Customer Service at the country specific toll free number or at +31 (0) 20 659 60 51. Have your order number ready and the Customer Service representative will assist you. You may also send an email to CSEurope@corning.com and should have a response within two (2) business hours (8:30 am -5:00 pm ET).

To receive your contract pricing, you must create a full service account by contacting your local sales representative to begin new account set-up. If you are unsure of who your rep is, contact Customer Service. Once this account is created, you will automatically see your contract/account specific pricing when you log in to the system. 

Assure your tax exempt status is confirmed on the My Account page with your certificate number displayed at the bottom of your Personal Information.

You can change your password at any time by going to your Account Profile and typing in your old password, your new password and confirmation, then clicking on “update your account information”.

Yes. While the vast majority of Corning products are available for purchase through the www.corning.com/lifesciences website, several products are not. These products cannot be purchased online because they are either special order, made-to-order, OEM or other specialty products. 

Shipping charges will vary depending on shipping methods of products and destination. Current charges will be applied at time of shipment.

For online ordering, all shipping and handling fees applied at checkout are only an estimate and may not be reflected in your initial order confirmation. Actual fees are applied at time of shipment.

Depending on your company’s tax status and  system, you will be billed accordingly. Be sure to identify yourself as tax-exempt when you register and send your certificate to clsnewacct@corning.com.

Yes. While the vast majority of Corning products are available for purchase through the www.corning.com/lifesciences website, several products are not. These products cannot be purchased online because they are either special order, made-to-order, OEM or other specialty products. These products include: Corning^® CellCube^® systems, bar coded microplates, and OEM glass tubing.

Registered Users can save their cart and place an order at a later date. If your saved cart contains products that you frequently order, we recommend that you keep a copy of the cart on your saved list. You may submit it as often as you like to reorder those products. Prices are subject to change.

How To Quick Order or Upload Cart

Depending on your company’s tax status and your country's tax system, you will billed accordingly.

When you sign up for a full service account no VAT will be charged except for Domestic customers in the Netherlands.

Customers with Limited Use Accounts and Guest Users will be charged Dutch VAT for their online purchases.

Your order will be shipped via UPS unless otherwise specified by your account.

For questions about your online order, please check your Order History under your account profile. 

For other inquiries, contact Corning Customer Service at 800.492.1110, Option 2. Have your order number ready and our Customer Service representative will assist you. You may also send an email to clscustserv@corning.com and you will receive a response within two (2) business hours (8:30 a.m. - 5:00 p.m. ET).

Any changes to your bill to location must be made through Corning’s customer service at +31 (0) 20 659 60 51. You may add additional ship to locations in your account profile.

Express shipping is not available for online orders, please contact our Customer Service for more information about alternative shipping methods.

Occasionally high demand for a product can create a temporary out-of-stock situation. Most out-of-stock situations last a very short period of time. An out-of-stock product is not discontinued. To find out when the product you ordered will be back in stock and shipped to you, contact Corning Customer Service at the country specific toll free number or at +31 (0) 20 659 60 51. If your product need is urgent, Customer Service can also work with you to find a suitable alternative. Many Corning products are offered in multiple packaging configurations, so you may be able to get the exact product you need but in a different quantity per case.

If we have inventory available for your order or it is scheduled to be produced within a 90-day period, your order confirmation will indicate an estimated ship date.

Estimated ship date updates as well as updates on longer lead times outside of the 90-day window will also be provided regularly to our channel partners (i.e., distributors), who manage communications with many of our end user customers. When an estimated ship date becomes available, the open order report we regularly send out to channel partners will reflect the new estimated ship date. If dealers/distributors do not get the open order report now and would like to get it, they can contact Corning Customer Service in their region.

We’re currently shipping more product than ever before—but demand continues to grow. We are doing all we can to get as much product out the door and into customers’ hands as soon as possible, including investing heavily in new capacity and running our manufacturing operations 24/7 in several plants.

When a product has been discontinued, as long as Corning continues to have stock for this item, you can order it. If Corning no longer has any stock, replacement products will be suggested.

You can also contact Corning’s Customer Service at +31 (0) 20 659 60 51 for more information about discontinued products.

Not all Corning products currently reside in our web catalog. For products that are not included, you will need to contact Corning Customer Service to reorder.

Your order history is kept in the Corning Life Science online system. To access your order history, click on the Welcome message at the top of the page to go to your account profile. Then click on the Order History tab. 

NOTE: This service is not available to Guest Users.

No. When you submit your order, Corning verifies the credit card number and requests payment for only the amount of your order plus applicable taxes and shipping and handling fees. You need to enter your credit card information each time you place an order.

Contact Corning Customer Service at +31 (0) 20 659 60 51. They will have your local Corning account representative contact you to discuss pricing.

If you ordered product over the Corning website, you can either view order status via the secure online ordering system or contact Corning Customer Service at +31 (0) 20 659 60 51. If you ordered product by calling or faxing Corning, you need to call Corning Customer Service. Guest Users will receive an email confirmation upon submitting their order and another email when their order is shipped. A link in the email allows you to view your order status.