Customer Support
Corning knows that delivering a high-quality product is just one of the steps necessary to meet its customers' needs. We emphasize customer service before, during and after the product reaches the customer. In addition to technical and field support, Corning provides customer education on our website 24 hours a day. When our customers have a question about network design or system modeling, they have access to a cross-functional team formed expressly for them. To Corning, customer service isn’t just a buzzword. It’s our mission.
How to Order
To order Corning® Optical Fiber, contact your sales representative, or call the Optical Fiber Customer Service Department at (607) 248-2000 or email them at opticalfibcs@corning.com. For a list of Optical Fiber Cable Manufacturers and Corning Sales Office Contacts, click here.
Corning Optical Fiber Information Center
The Corning Optical Fiber Information Center (COFIC) is the most extensive fiber-optic information resource in the world. With just a phone call or an e-mail, a team of trained information specialists and technical experts are at your service. They will answer your questions and provide you with the information you need.
Talk to a Corning information specialist in North America between 8 a.m. and 5 p.m. (EST), Monday through Friday. The Corning Optical Fiber Information Center offers an array of resources including product brochures and samples, product specification sheets, case histories, application notes, white papers, technical article reprints, training materials, measurement methods, and more. Quick answers and a personalized information package can be sent to you within 24 hours.
If you currently deploy optical fiber, are considering it for the future, or simply need information on fiber technology, contact the Corning Optical Fiber Information Center. We supply free personal service and quick answers. Corning is committed to sharing our resources and expertise with you. (607) 248-2000 or email opticalfibcs@corning.com.