Support


Expert Assistance is just a telephone call, e-mail or fax away.

Our dedicated Customer Service and Scientific Support representatives are available to answer any question – from ordering, pricing and product availability to protocols and application advice. Our offices around the world will respond promptly to your inquiry regardless of your location. Contact us today.

Customer Service

Our dedicated team of customer service specialists is ready to help you place an order, answer questions about an existing order and check pricing or product availability. Contact us today.

E-mail:  cceurnl@corning.com

Phone Fax Email
Germany 0800 101 1153 31 20 659 7673 kundenbetreuung@corning.com
Switzerland - German speaking 0800 835 429 31 20 659 7673 kundenbetreuung@corning.com
Austria +31 20 667 5507 31 20 659 7673 kundenbetreuung@corning.com
Sweden, Denmark,
Norway, Finland, Iceland
+31 20 655 6356 /
+31 20 655 6371 /
+31 20 667 5502 /
+31 20 667 5506
31 20 6597673 ukcustomerservice@corning.com
United Kingdom 0800 376 8660 0800 279 1117 ukcustomerservice@corning.com
France 0800 916 882 0800 918 636 serviceclients@corning.com
Switzerland - French speaking 0800 835 446 31 20 659 7673 serviceclients@corning.com
Luxembourg 00 (0) 20 655 7918,
00 (0) 20 655 6369
31 20 659 7673 serviceclients@corning.com
Spain 900 993 195 31 20 659 7673 serviciocliente@corning.com
Portugal, Italy +31 20 667 5505,
+31 20 655 7959
 
31 20 659 7673 serviciocliente@corning.com
Belgium, Netherlands +31 20 655 7928 31 20 659 7673 klantenservice@corning.com
Other EU Countries and outside EU +31 20 659 6051 31 20 659 7673 BVexport@corning.com
Sample Requests See region See region ccslc@corning.com
Technical Service See region See region ScientificSupportEMEA@Corning.com

 

Hours of Operation: Monday through Friday, 09.00 AM -17.00 PM (Central European Time)

Scientific Support

Our experienced Scientific Support team members will answer your questions regarding applications of our products, including choosing the right product, trouble shooting, complaint handling, and additional information. Scientific Support can be reached using the Customer Service numbers above. Choose menu 2 from the switchboard of toll-free numbers, or ask customer service to connect to Scientific Support. Contact us today.

E-mail: ScientificSupportEMEA@corning.com 
Hours of Operation: Monday through Friday, 09.00 AM -17.00 PM (Central European Time)

To learn more about our Epic® Application Centers, click here.

For information on odering the Discovery Labware products acquired by Corning, click here. The Corning customer service team can provide support for the portfolio of Corning brands including Falcon®, Matrigel® and Axygen®.

For support with Gosselin™ products please contact the Gosselin customer support team on +33 (0)3 28 41 93 03.