Customer Service Staff

The goal of our Customer Service Department (CSD) is to deliver our products with superior service. From the shipping document to the invoice, a CSD team member is available to assist our customers through every step of the process. We pride ourselves on our tradition of going above and beyond the call of duty to satisfy our customers’ needs.

We leverage this high level of commitment to exceed our customers’ expectations and provide the reliable local supply they need to achieve their production goals. To ensure we achieve customer satisfaction, we perform surveys that rate our service and delivery. We then analyze this data to determine which improvements will optimize the direct benefit to our customers. We strive to make their relationship with Corning the best experience possible.