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Fusion Splicing Resource Center - Repair Services

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To initiate a repair order:

Call your Corning Cable Systems Customer Service Representative at 1.800.743.2671 (U.S. & Canada) or 1.828.901.5000 (International).

Give the Customer Service Representative your company name and state or region from which you are calling.

Provide the Customer Service Representative with:
- Equipment name and model number
- Serial number
- Date of purchase
- Where purchased
- Description of the problem
- The name and phone number of a contact whom our technicians can call for further details

Make payment arrangements for the repair.

To pay by credit card provide:
- Credit card number and expiration date
- Name of the credit card holder, exactly as it appears on the credit card
- Telephone number of the credit card holder

To arrange payment with a formal purchase order:
- For existing accounts, provide your Corning Cable Systems account information
- For new accounts, provide references and complete a Corning Cable Systems credit
  application