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Repair Services for Splice and Test Equipment

To initiate a repair order:

Call your Corning Cable Systems Customer Service Representative at (800) 743-2671 (U.S. & Canada) or (828) 901-5000 (International).

1. Give the Customer Service Representative your company name and state or region from which you are calling.
2. Provide the Customer Service Representative with:
   - Equipment name and model number
   - Serial number
   - Date of purchase
   - Where purchased
   - Description of the problem
   - The name and phone number of a contact whom our technicians can call for further details
3. Make payment arrangements for the repair.
4. To pay by credit card provide:
   - Credit card number and expiration date
   - Name of the credit card holder, exactly as it appears on the credit card
   - Telephone number of the credit card holder
5. To arrange payment with a formal purchase order:
   - For existing accounts, provide your Corning Cable Systems account information
   - For new accounts, provide references and complete a Corning Cable Systems credit
     application