broadband general FAQs

UltraEase™ compression connectors are new. Are they available to order?
What is the lead-time for Broadband products?
What is the minimum order quantity?
How do I request a catalog on line?
What are typical lead times?
What can Corning Gilbert's Customer Care Team provide me?

UltraEase™ compression connectors are new. Are they available to order?

Yes! The UltraEase 6 is now available to order. The UltraEase 59, 59Q and 6Q will be available in February 2004.

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What is the lead-time for Broadband products?

Corning Gilbert product delivery times vary by catalog number and market conditions. For catalog items, our lead times are generally stock to 4 weeks.

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What is the minimum order quantity?

Our minimum order quantity is $1000.00.

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How do I request a catalog on line?

Fill out the Literature Request form on our website.

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What are typical lead times?

Lead times vary. Check with our Customer Care Team for lead times for a specific catalog item.

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What can Corning Gilbert's Customer Care Team provide me?

Along with your regional sales person, the Customer Care Team should be your focal point. Our Customer Care Team is committed to make it easy for you to do business with us.

From your initial contact, they will assist you through:

• the quotations and sales processes,
• provide on-going order status,
• facilitate product samples,
• coordinate order delivery and invoicing.

In addition, they will assist you in locating the nearest Corning Gilbert Sales Representative in order to make it most convenient for you to do business with us. If your preference is to buy through a distributor rather than directly from us, our team will locate the closest distributor in your area.

At Corning Gilbert, customer care is provided by employees who are trained to know who their customers are and how to exceed your expectations.

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